Experiencing extensive shipping delays due to covid-19.

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FAQs

1. How long are shipping times?

Your products will ship within 1 to 5 days of placing your order and then take 10 to 20 days to reach your doorstep. During peak sales periods (typically around the holidays), products can take up to 4 weeks to arrive.

2. What is your return policy?

Please refer to our Returns & Refund Policy page for more information on our return policy. 

3. Can I cancel my order?

Cancellations are possible if you do not receive your package within the timeframe specified for each individual product or if you decide to cancel your order before it has already been shipped. If you do change your mind after the order has been shipped please contact us and we will try our best to work with you so we can try and get you your money back. 

 4. What happens if I receive the wrong item?

If there is an issue with your order - wrong size/color or it arrived fault/damaged - then simply notify us and will will give you a refund!